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Our Mission

Healthy people, sustained by healthy communities.


Our Vision

Adelante Healthcare serves and cares for communities through accessible, sustainable,and affordable health care.



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"This year was really focused for us in terms of infrastructure and growth. We spent a lot of time rebuilding our foundation and making sure that we are set for the future, so we can provide the access to care the community deserves." - Jesse O. Garcia, MBA

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Excellence

We practice continuous quality improvement in all that we do to ensure we provide excellent healthcare to all.


Respect

We are passionate about treating everyone with dignity, embracing and responding to the differences in our communities.

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Our Executive Leadership


Pedro Cons

Chief Executive Officer

Aelin Golsarry

Chief Technology Officer

Angela Robinson

Chief Financial Officer

Audrey M. Bohanan

Chief People Officer


Jonae A. Harrison, Esq.

General Counsel & Chief Compliance Officer

Robert D. Babyar, MD

Chief Medical Officer

Bill Rosenfeld, LPC

Chief Operations Officer

Jesse O. Garcia, MBA

Chief Strategy Officer

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Serving Our Communities

The organization is growing and evolving. We want to do so responsibly, while serving the community. Throughout it all, we are focusing on the culture and making sure we have the atmosphere our patients need to grow and evolve as well.


Jonae A. Harrison, Esq.

General Counsel & Chief Compliance Officer



Patient Visits

Patients Served

Telehealth Visits

Referrals

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Adelante was founded in 1978 with an eye on serving special populations with little access to care. Clínica Adelante began in the fields near El Mirage providing farmworkers with the care they desperately needed while providing a safe space to find resources.

While Adelante has grown in many ways, we have stayed true to our roots in serving farm workers. In 2021, that mission continued as Adelante’s Farmworker Outreach Program served 1,386 farmworker clients for a total of 4688 visits. Services included primary care, screenings and vaccination services.

In addition to clinical services, Adelante’s employees personally support the work of providing for the basic needs of the community.

AIn 2021, employees held a series of donation drives, looking to collect toiletries and other essential items. Thousands of items were collected and directly distributed to farmworkers.

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Diversity, Equity, & Inclusion


At Adelante Healthcare, we believe in quality care for all. As a community-based healthcare organization, we put people first and deeply value diverse backgrounds. We proudly stand by our diversity, inclusion, and equity policy to exclude no one from quality care on the basis of race, color, national origin, disability, age, income status, sexual orientation, or gender identity and expression. Our passionate and highly skilled team serves everyone, no matter a person’s background, status, or station in life.

Our Culture of Care meets people where they are, and we work daily to establish trust. We create a safe space to address all health concerns by offering open communication, respect for patient privacy, and compassionate, unbiased care. To support this environment, we provide ongoing cultural diversity training to our staff every year to ensure our community receives quality medical services from providers who understands its needs.



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Employee Growth


Staffing and hiring have been a constant concern for the healthcare industry as a whole throughout the pandemic. Despite the extremely competitive recruiting circumstances, Adelante achieved significant employee growth, hiring more than 435 people in 2021. The overall headcount for the company exceeded 700 by the end of the year. The growth came from within as well, with more than 115 employees promoted and more than 50 former employees rehired.


We were successful in hiring staff in a very competitive environment. We definitely achieved dramatic growth as our headcount reached new heights. It really says a lot about our efforts.


Audrey Bohanan

Chief People Officer

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One thing I appreciate about Adelante, having been a family physician here for 14 years, is the visionary leadership that has shaped this unique organization over the years. It is the vision of leaders who dream big, work hard, and are committed to the Adelante mission that has allowed our health centers to serve an ever larger population each year.

Adelante has been supportive of my main career goal, which has been to serve and provide longitudinal care for a diverse patient population. I have taken care of many families here for more than a decade.

The future of Adelante promises even more support for patients, and to provide them with a true medical home, which I find very exciting. I see the medical home already taking shape with our Behavioral Health team and nursing staff stepping into their roles to help to provide care and education to our patients.

Jocelyn Nguyen, MD

Family Medicine | West Phoenix


I started with what was Clínica Adelante back in 2009 as a Medical Records Representative. I quickly learned that there were many other opportunities I could train and grow into. In my eight years with the organization, I have held multiple roles including as a Medical Assistant, Front Office, MA Coordinator, MA Supervisor, Accounts Receivable Specialist, Medical Staff Services and now the Goodyear Practice Administrator.

I have always identified that I could challenge myself to more and was blessed with managers that recognized potential in me, and gave me the opportunities to support my career growth. In the future I look forward to supporting the transformation of the organization with my knowledge and experience.

Working for Adelante has always and continues to provide opportunities for career growth, and is an organization that supports work-life balance. I have learned that no matter what role you work in - within the organization, we all play an important part in making certain our patients are receiving the best care. We all make a difference!

Larissa Rodriguez

Health Center Practice Administrator

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The Pandemic brought with it many lessons and challenges in 2021. Adelante worked throughout the year to adapt, respond and provide the best care possible to our community and employees.

Patient care

The rapidly changing environment of 2020, carried on to 2021 while presenting new challenges. Adelante’s clinical team had to work with patients to ensure their seamless care no matter their circumstances. Whether through telemedicine, zoom calls or whatever method, patients had needs that needed to be met, and Adelante was there to accommodate.

In particular, Adelante met patient needs for behavioral health offering more treatment options and a greater overall capacity. This included expanding the number of providers, along with greater telehealth options.

Covid Testing

Adelante provided testing options at every health center, including drive-up options to address both patient and provider safety. In total, Adelante performed more than 18,069 Covid-19 tests.

Vaccines

Adelante was active throughout 2021 providing vaccinations through public events and at our health center locations. A particular focus was on reaching populations in areas of health care need, including at our clinics in Gila Bend, Buckeye and Wickenburg. Overall, Adelante hosted 88 events and distributed more than 50,096 vaccines. On Nov. 6, Adelante hosted a special vaccination event at Joseph Zito Elementary School in Phoenix, one of the first in Arizona to offer childhood vaccinations. The event came just days after the CDC approved the use of vaccines for children ages 5 and up.

Employee experience

In concert with finding new ways to treat patients, Adelante worked hard throughout the year to accommodate its employees during the Pandemic. Team members found new ways to adjust their roles from an employee safety perspective. More positions than ever before became eligible for working from home, including clinical positions via telehealth opportunities. Adelante also scheduled more than 1,500 employee Covid tests and offered vaccinations to all employees.


COVID Events Hosted

More Than

Employee COVID Tests

More Than

Patient COVID Tests

More Than

COVID Vaccines

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"The pregnancy journey is never easy,” says Rosa, “but I’ve been extremely grateful and thankful for the team at Adelante Healthcare in Goodyear. Their help brought me back to life and brings me joy and comfort."


Rosa Salas

Patient | Goodyear




Rosa Salas, a patient in Adelante in Goodyear, was expecting her fifth child in March of 2021. But following her partner’s abrupt departure from the family, Rosa began to struggle with depression, anxiety and suicidal thoughts as she entered her second trimester. When Adelante Women’s Health staff members noticed the change in Rosa, they set up a consultation with Behavioral Health expert Martin Ward, PhD. Having him under the same roof in the Goodyear location made it easy to get Rosa the extra help she needed.

Martin was able to suggest ways Rosa could reengage with her life, her children and her joy. Rosa thrived – becoming more hands-on with her children while sitting down and learning virtually with her youngest, going on walks and enjoying the outdoors. Also in Rosa’s corner was Goodyear Medical Assistant, Christina Berumen. Appointment after appointment, Christina attended Rosa and became her guiding hope. Christina supported Rosa by booking her transportation services to and from doctor’s appointments, creating food boxes for her family with rice, beans and sweet treats for the children, and introducing herto other community services Adelante partners with including The Salvation Army and St. Mary’s Food Bank.

The Goodyear staff even hosted Rosa’s 32-week baby shower with gifts like clothes for the baby, diapers and wipes and a Target gift card. As a patient at Adelante, Rosa had access to great doctors for everyone in the family, an on-site WIC office and Adelante’s Eligibility Specialists, who helped with applications for SNAP, AHCCCS and other social service programs. Through the collection of services, Rosa found the help she needed, when she needed it.

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AIM Initiative

Adelante is building upon the development of the organization’s strategic plan and further institutionalizing its overall goals. The Adelante Integrated Model is being developed as an internal movement to develop a personal connection for employees to the organizational initiatives. It will also provide an organizational guide to ensure alignment and progress in all areas of the organization.


CareMobile

Funded through state and federal ARPA funding and local grant support, Adelante began working toward its Mobile Medical Unit in 2021. Expected to launch in 2022, the MMU, dubbed the CareMobile, will provide an extension of Adelante’s community health services to the populations that need it most. The mobile medical unit will provide a variety of services, including basic primary care services that can be moved throughout Maricopa County as needed. CareMobile will also provide the community a connection and entry point into Adelante’s behavioral health services.


Transformation Office

Adelante recognizes its rapid growth and expansion as we work to support the overall need in the community. But for that growth to truly have the desired impact, we must ensure it is guided and utilized in a positive way. Adelante will launch a new Transformation Office, dedicated to guiding our transformation in the coming years. The core of the office will focus on strategy, planning and coordination of projects along with building a foundation of continuous improvement.

Technology Upgrades

Technology will continue to be a focus for 2022 to ensure our teams have the proper tools so that we can support our overall mission and goals. To ensure business stability, a focus will be put on developing disaster recovery operations, upgrading and replacing out-of-date hardware and assisting departments with technology integrations and implementations. An additional focus will be the launch of an internal Sharepoint site, with the intent of fostering better collaboration and shared resources. Sharepoint will also be used to improve corporate communications flows with a goal of better employee satisfaction and retention.

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Sonia Chavez is a living example of the power of partnership.

As an Adelante patient, Sonia was diagnosed with breast cancer, which needed immediate treatment. But after a referral to a doctor that did not result in the treatment she hoped for, Sonia returned to Adelante looking for a new option.

Sonia was out of work, with limited resources, and was entered into the Well Woman Grant aimed at providing care for uninsured and underinsured women from ages 21 – 64. The program had a treatment option Sonia didn’t expect, an option to get treated through the Mayo Clinic in Scottsdale.

At Mayo, in coordination with Adelante, Sonia got the full life-saving treatment, including the double mastectomy and reconstruction surgery that she needed.

She said from the minute she was diagnosed, the full focus for both Adelante and Mayo was getting her the treatment she needed.

“It didn’t just save my life,” Sonia said. “It saved my family.”

She is now cancer free and thankful for her experience with Adelante and Mayo.